The RN-Patient Care Coordinator (PCC) is accountable to the Associate Chief Nurse at the University Drive division of the VA Pittsburgh Healthcare System. The PCC serves as the Nursing supervisor during non-administrative work hours, including nights, evenings, weekends, and holidays. The PCC is accountable for care delivery of behavioral health, critical care and medical/surgical/telemetry and observation inpatient veterans during non-administrative hours. In this role he/she is primarily responsible for enforcing the medical center's policy, procedures and directives while supervising nursing personnel. Patient Care Services supervisor during non-administrative work hours, including nights, evenings, weekends, and holidays. He/she will support, guide, and evaluate nursing staff on the assigned tour. The individual will act as the representative of Patient Care Services with the responsibility to make decisions consistent with the policies, mission, and philosophy of the VA Healthcare System and of Patient Care Services. The PCC participates in data collection, analysis, evaluation and reporting related to risk management and program evaluation activities. This position serves as a resource for clinical, administrative and staffing issues. The PCC supports and participates in fiscal management issues as assigned, maintains a safe environment for patients, utilizes interpersonal skills to promote a positive image of Patient Care Services, and maintains strict confidentiality of patient, employee, fiscal, and other confidential information. The PCC effectively collaborates and communicates with all levels of management to support program activities and patient care. Work Schedule: Rotating shifts, off-tour, weekends and some holidays Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.