The Community Care Chief provides executive leadership and direct supervision to the Community Care department. OPEN ONLY TO CURRENT TRUMAN VA EMPLOYEES The incumbent is responsible for a wide variety of functions related to Non-VA Medical Care and related medical processes; these include financial analysis, programmatic oversight of the Office of Community Care clinical and administrate staff and functions, local community care provider relationship development and VA Community Care national contractor maintenance, information management, performance of clinical/financial feasibility studies, and support in strategic planning efforts. Incumbent works under the general supervision of the Deputy Chief of Staff and works directly with the Office of the Chief of Staff, Associate Director of Patient Care Services (ADPCS) and is indirectly aligned to the Associate Director of Patient Care Services, and the Director's office. Incumbent is a primary resource to these offices for projects related to Non-VA Medical Services and is also expected to work on other related projects whenever appropriate. The position is accountable for the management, daily operations, and supervision of community care programs, and oversees nursing personnel and resources within this service. Responsibilities include planning, organizing, directing, controlling and evaluating programs and outcomes; daily attention to complex personnel management problems; participation in executive level decision making deliberations; and providing guidance and direction for the development and implementation of established standards. Responsibilities include fact-finding and analysis of data (financial, cost, etc.) and preparation of managerial problems assigned to the incumbent for review. Incumbent identifies areas of concern independently, as a result of thorough analyses, and presents these to management with recommendations for resolution. Decisions on data source, methodology of data collection, techniques of analysis, standard operations policies, display of findings, conclusions, recommendations, are generally left to the discretion of the incumbent. Incumbent is responsible for the day to day operations of the Community Care Service, providing direction and oversight to the parties involved with its functionality. Incumbent works with the Chief Fiscal Officer to ensure appropriate uses of Non-VA Medical Care funding. Oversight of all aspects in VA Community Care budgeting and development/maintenance of reporting mechanisms to monitor community care expenditures is required. Responsibility for provider relationship development and maintenance as they pertain to community care and including meeting with potential providers/vendors, initiating and assisting in provision of service negotiations, and ascertaining services and assuring payment processing. Service existing relationships with community providers including on-going cost/benefit analysis of community purchased care, managing extensive information systems, and researching alternatives leading to medical center financial savings. Develop and maintain new and existing sources of information to monitor community care information and community care expenditures, projections, and budgets, including update and expiration data. Drafting outreach materials and provider proposals as necessary. Incumbent supervises a service line of over fifty employees and is directly responsible for developing performance plans and evaluating the performance of his/her subordinates. As a supervisor, incumbent is responsible for planning and directing the activities of subordinates and managing training and support needs to assure an appropriate work environment. Incumbent interacts directly with clinical and administrative staff regarding the Community Care Program and contributes to the evaluation of clinical involvement with community care issues. Develops special projects and reports which encompass areas related to identifying potential and/or immediate cost savings for the Medical Center, budget analysis, projecting and forecasting, operational and staffing analyses, contracting and provider relations. Incumbent exercises resourcefulness and good judgment in recommending solutions to concerns/problems identified by special projects and studies. Reviews the accuracy and adequacy of current financial, Developed: June 2014 Reviewed: April 2021 Revised: April 2021 4 costing, and managerial reports. Is responsible for quality assurance of all statistical reports and related data as they apply to higher level management. Reports progress of the Community Care service to the Office of the Chief of Staff, and Director's office regularly. Assists in the development of improved automated, computerized managerial reports and reporting techniques. These can involve single or multiple variables, and may be related to areas of provider productivity, historical performance reviews, improving workflow procedures, etc. Work Schedule: Monday-Friday 8:00am-4:30pm Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.