The Salem VA Medical Center is looking for a Home Telehealth Coordinator (RN) to join their team. Position will be located in Salem, located on station and will be required to be available to meet Veterans for screening in Primary Care, specialty clinics, or on the inpatient wards to discuss home telehealth. If the Veteran meets criteria for the Care Coordination and Integrated Case Management program, the Care coordinator may be asked to take a lead role in managing the needs of the Veteran. *Telework is on an Ad Hoc basis. This is NOT a Virtual position. The Home Telehealth Care Coordinator is responsible for the assessment, intervention, periodic evaluation, and discharge of Veterans that are managed through virtual applications including home-based equipment and telephone. The Home Telehealth Care Coordinator provides care management through technology that increases the likelihood that a Veteran will receive accessible, coordinated care. He/she provides professional assessment, coordination, and planning of multiple health care services; acts on behalf of the Veteran to assure that necessary clinical services are received, and that progress is being made. The Home Telehealth Care Coordinator is a member of a team who uses innovative telecommunication technologies to enhance care coordination and to proactively manage chronic diseases to prevent healthcare crises. The goals of the Home Telehealth (HT) program is to improve chronic disease management, improve patient satisfaction, increase access to services and reduce resource usage thus decreasing health care costs. The Home Telehealth Care Coordinator will utilize a chronic disease management model, develop appropriate coordinated plans of care and effective treatment plans, educate Veterans and families on the tele-health model, monitor and evaluate Veterans using telecommunication technology, and arrange for changes in level/type of care as necessary. Duties and responsibilities for the position include but are not limited to the following: The nurse is responsible and accountable for individual nursing practice and determines the appropriate delegation of tasks consistent with the nurse's obligation to provide optimal care Uses sound clinical judgment in ensuring the delivery of care to the patient population. Demonstrate grade appropriate and consistent critical thinking skills. Anticipates and recognizes medical/psychiatric emergencies and initiates or lead other to implement appropriate and timely actions. Documentation is technically informative, complete, accurate, consistent, concise, and timely. Communicates effectively both orally and in writing with professional administrative and technical staff within the medical center and other organizations and/or providers as needed. Demonstrates process improvement strategies to improve Veteran care. Adheres to infection control practices while using equipment and providing patient care. Handles multiple tasks in a fast-paced environment with frequent interruptions while maintaining clear concise communication with all involved parties. Uses video-conferencing technologies to coordinate and connect staff, resources, Veteran, and providers in the manner effective for delivery of services, patient care, education, and training. Instructs Veterans and family members on principles of health, self-care, and protocols for treatment and/or medications. Utilizes teaching materials to promote self-reliance and independence including methods to prevent complications and facilitate recovery. Reinforces instruction provided by other health care professionals. Initiates instruction to patients regarding equipment, medication, treatment procedures and diagnosis. Reinforces instructions to patient/family that were previously presented by other team members. Contributes to telehealth through process improvement activities to improve care. Work Schedule: Full time Tour of Duty: 7:30AM - 4:00PM - Monday - Friday Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.